Wear, Tear and Care

BioThane®️ is a coated polyester webbing. It's more durable than leather, waterproof, stink-proof and easy to clean, making it a dog people favourite. 

Wear

Your dog’s safety is our number one priority, which is why dog people stands behind its products. All of our metal hardware components come with a lifetime warranty, and if, by chance, a metal component fails, dog people will repair or replace the item, free of charge. With safety in mind, dog people recommends always supervising your dog when they are wearing any of our products. We also recommend inspecting our products and all fittings regularly for signs of wear.

Please note, our black hardware is plated, and the color may wear off or change over time. The solid brass hardware may oxidize and patina once exposed to the elements. This is considered normal wear and tear and is not covered under dog people’s hardware warranty. 

Topical flea and tick medications may dry out the BioThane®️ and cause it to become stiff, the same goes for any harsh chemicals that aren’t rinsed off right away. 

Tear

While BioThane®️ is incredibly strong and durable, just like any other dog gear on the market, it isn’t chew proof. Please do not leave your dog unattended with access to your gear as damage from chewing is not covered under our policy. 

Care

BioThane®️ is incredibly easy to clean! Simply use warm water and mild soap to remove any dirt or debris. To keep your gear looking as fresh as possible, rinse with fresh water after exposure to salt water and always make sure to dry the metal components completely. The better you take care of your gear the longer it will last!